Policy Statement: Privacy and Security of Personal Information

Privacy matters to us and we know it matters to you too.

We respect and maintain the privacy and confidentiality of our staff, volunteers, applicants, care recipients and tenants. This includes privacy and confidentiality of their personal and sensitive information, of their person and of their environment and belongings.

We also maintain the privacy and confidentiality of carers, authorized representatives, and visitors to our organisation and service sites.

We comply with all privacy related laws, regulations and the Australian Privacy Principles (APPs). We will take all reasonable steps to protect the personal information we hold from misuse and loss, and from unauthorized access, modification or disclosure.

We will only collect information directly from you with your consent. Your personal information will be managed by authorised staff and personnel of ANHF. Your information is stored in a password protected database and will not be provided to any 3rd parties other than health services providers consent by you. If you would like to learn more on how we collect, keep and safeguard your information, please contact us in writing

We would like to remind you to avoid clicking on links in emails, or sharing your personal information on the phone or by email, unless you are certain that the person contacting you is an ANHF staff with genuine and legitimate intention. When in doubt, please contact us for verification.

The Australian Competition and Consumer Commission provides useful information on how to protect yourself against scams on their SCAMwatch site.

Notifiable Data Breaches Scheme

If you suspect or believe that a breach of privacy has occurred due to negligence of ANHF, you should inform or report the incident/concern in writing to our Privacy Officer.

All privacy breach will be dealt with confidentially and promptly.

ANHF Privacy Officer:

Name:

Johnny Teong

Position:

General Manager Corporate Services

Contact details:

Phone number: (02) 8741 0224

Email: johnnyteon[email protected]

Your Privacy Rights
To further understand you privacy rights, and how to prevent privacy breach, please contact the Office of Australian Information Commissioner.

Privacy Hotline: 1300 363 992
Email: [email protected]