Message from Senior Management
Currently we do not have any suspected or confirmed cases.
However, given there are more reported COVID-19 infected cases spreading from person to person in the nearby community in the past few days, NSW government has asked that all aged care providers, residents and families continue to be collaborative, constructive and responsible.
As one of our preventative measures to protect the vulnerable individuals under our care, we will not open for non-essential visits to our aged care facilities starting from Thursday 23rd July 2020 until further notice.
If you believe that your visit is essential, please contact the Facility Manager beforehand to discuss your request.
We will also require all people entering the facility to declare clearance on a set of screening questions* and wear masks (provided by us) while inside the facility.
We understand that this will cause concern and inconvenience to you. However, we trust that you will appreciate our reasoning for these measures.
Please note the above measures are implemented based on current evidence and risk assessment and may be subject to change as more information becomes available.
ANHF Senior Management
* You should NOT visit any facility if
- You have fever or respiratory symptoms, even mild. You should isolate at home and seek COVID-19 testing;
- You are waiting for COVID-testing result;
- You have household members who are in isolation or pending COVID-19 testing result;
- You have travelled to Melbourne / Victoria in the previous 14 days;
- You have household members or have close contact with people who have travelled to Melbourne in the previous 14 days;
- You have not received Influenza vaccination and able to show us the evidence;
- You reside in one of the following COVID-19 hot spots listed by the government (https://www.nsw.gov.au/covid-19/latest-news-and-updates)
To download this message, click on the below link:
Message from Senior Management – 23 July 2020
Letter from the Chairman & CEO – 18 March 2020
Our communications with residents, clients, families, and consumers
Chief Executive Officer
From the CEO – Amid COVID-19 – 7 May 2020
From the CEO – COVID-19 Update: Health & Safety Reminder – 7 March 2020
Safe Work Australia: Workplace Principles & Practice – In-Home Services during COVID-19 – 5 May 2020
Home Care Clinical Newsletter – COVID-19 – April 2020
Community Care Letter to Consumers, Tenants & Carers – Protecting Older Australians – 1 April 2020
Community Care Letter to Service Providers – 24 March 2020
Letter to Home Care Consumers – 17 February 2020
Community Care: Information & Recommended Health Care Actions – 17 February 2020
Letter to Home Care Consumers – 29 January 2020
Letter to Residential Care Residents & Relatives – Update #12 – 23 July 2020
Letter to Staff & Volunteers – Urgent Updates from NSW Health 16 July 2020
Letter to Residential Care Residents & Relatives – Update #11 – 16 July 2020
Letter to Residential Care Residents & Relatives – Update #10 – 26 June 2020
Letter to Residential Care Residents & Relatives – Update #9 – 15 May 2020
Industry Code for Visiting RAC Homes during COVID-19 – 15 May 2020
Mandatory Requirement on Influenza Vaccination – Update #8 – 28 April 2020
2020 Influenza Vaccination – Mandatory Requirement for Anyone Who Need to Work or Visit a RACF
Letter to Residential Care Residents & Relatives #7 – 1 April 2020
How to protect yourself and people you are caring for from infection with COVID-19 – March 2020
Letter to Residential Care Residents & Relatives #6 – 19 March 2020
Letter to Residential Care Residents & Relatives #5 – 6 March 2020
Residential Care Letter: Information for Visitors During COVID-19 Outbreak – 2 March 2020
Letter to Residential Care Residents & Relatives #4 – 29 February 2020
Letter to Residential Care Residents & Relatives #3 – 16 February 2020
Letter to Residential Care Residents & Relatives #2 – 12 February 2020
Letter to Residential Care Residents & Relatives #1 – 31 January 2020
Keep up to date with the latest news from the Department of Health:
NSW Health Alert – COVID-19 Case Updates & Warnings – 13 July 2020
Australian Government Department of Health
New South Wales Government Department of Health
New South Wales Government Department of Health Facebook
NSW Health: COVID-19 Updates
World Health Organisation
Factsheets – Australian Government Department of Health
Interim Advice on Non-Inpatient Care of Persons with Suspected or Confirmed COVID-19
Factsheet for Older Australians – I have a Home Care Package, What Does this Mean for Me?
Covid-19 Information for Residents of RAC Services, their Family Members & Visitors
Families & Residents on Restricted Visits to RACF
COVID-19: Identifying the symptoms
Slowing the spread of COVID-19 – Practice social distancing
Practise simple hygiene by washing hands regularly
NSW Health Secondary Triage – Information for Residents & their Families
NSW Health Factsheet – Secondary Triage for RACF
COVID-19 Advice for the Public: Myth Busters
COVID-19 virus can be transmitted in areas with hot and humid climates
Cold weather and snow CANNOT kill the new coronavirus
Does the new coronavirus affect older people, or are younger people also susceptible?
Taking a hot bath does not prevent the new coronavirus disease
The new coronavirus CANNOT be transmitted through mosquito bites
Can an ultraviolet disinfection lamp kill the new coronavirus?
Can spraying alcohol or chlorine all over your body kill the new coronavirus?
How effective are thermal scanners in detecting people infected with the new coronavirus?
Are antibiotics effective in preventing and treating the new coronavirus?
Do vaccines against pneumonia protect you against the new coronavirus?
Can regularly rinsing your nose with saline help prevent infection with the new coronavirus?
Additional Resources – Learn the fundamentals of infection prevention and control:
Australian Department of Health: How to protect yourself and the people you are caring for from infection with COVID–19
World Health Organisation: When and how to use masks
How to make a cloth face mask – Health & Human Services Victoria State Government
Frequently Asked Questions:
NSW Health: COVID-19 Frequently Asked Questions