COVID-19 Update

COVID-19 Update

Message from Senior Management

The latest updates from NSW government:

What does this announcement mean to ANHF care services?

  • ANHF workers are deemed “authorised workers” under the current rules.
  • From Saturday, 28 August, authorised workers from the LGAs of concern are required to carry a permit from Service NSW declaring that they are an authorised worker and cannot work from home; and
  • From Saturday, 28 August, anyone entering an LGA of concern for the purposes of work must carry a worker permit issued by Service NSW.
  • From 9 September 2021 staff who live in an area of concern and work outside of that area will be required to have had at least one dose of a COVID-19 vaccine, or have evidence of an appointment for vaccination by 17 September 2021 (for Residential Care workers) and by 19 September 2021 (for Home & Community Care workers) in order to attend work. Upon request, they must be able to provide their employer with evidence of their vaccination status or appointment date.  
  • As of today, 98% of ANHF workers have met with this requirement.

ANHF Residential aged care facilities

  • While the Stay-at-home order is in place, entry to residential aged care facilities must exclude all visitors, except those providing essential caring functionsand end of life visits.
  • All visits to residential aged care facilities must follow the Additional public health advice for residential aged care facilities (RACF). Wearing of masks is compulsory in residential aged care facility.
  • Single site work arrangement in place since 26th June 2021 per Department of Health’s directive (so that residential care workers do not also work in another residential care facility in the current hot spots areas).
  • From 17 September 2021, all residential aged care workers (including staff, volunteers and contractors) are mandatedto have received a minimum first dose of a COVID-19 vaccine by this time unless medically contraindicated.
  • By 31 October 2021 any health practitioners attending a residential aged care facility under arrangement by the resident must have at least 1 dose of a COVID-19 vaccination.

ANHF’s Senior Wellness Centres

  • All centres continued to be closed until further notice.
  • Online and phone support will continue to be provided.
  • Meal delivery, domestic assistance, unaccompanied shopping and in-home respite service will be provided to relieve carer’s role/stress if these services deem essential.
  • Centre staff might be redeployed to provide meal delivery, unaccompanied shopping and in-home respite service.
  • COVID-Safe screening protocols will be followed.
  • All staff must wear a surgical mask at work at all time. Consumers receiving home care services in Greater Sydney must wear a surgical mask whilst a care / support staff is in attendance.

Home care / Domestic Assistance Service / Personal Care Service and Flexible Respite Service / Social Support Individual Service

  • Only essential services will be continued while the Stay-at-Home order in place.
  • Non-essential domestic assistance service can be swapped with other services such as unaccompanied shopping.
  • Domestic Assistance – meal preparation and unaccompanied shopping; personal care; and flexible respite service may continue to be provided as scheduled, unless consumers or carers requested otherwise.
  • All face-to-face intake assessment will be rescheduled or conducted by virtual intake assessment if necessary.
  • Outing activities, such as yum cha group, will be suspended until further notice.
  • Accompanied shopping may need to be changed to unaccompanied shopping.
    • In order to minimise risk on shopping activities to our workers, during this unprecedented difficult time we request our consumers to understand and cooperate with our precautionary measures. These measures include asking the workers to carry out shopping in lower risk areas, reduce shopping trips to multiple locations, bulking buying for a number of consumers together each time, or carry out contactless shopping drop off delivery only.
  • Accompanied attendance at medical appointments (essential appointments) may continue to be provided if alternative method such as Telehealth or remote consultation cannot be arranged.
  • Prescribed work including renovation (alterations or additions), repair, maintenance (such as gardening, pest control and swimming pool servicing) and or cleaning work is allowed to commence or continue provided these work follow the rules.
  • Please be advised that when our staff or contractors doing prescribed work that is necessaryat a home, including a unit, the rules stipulated that
    • Staff or occupants of the home must follow the face mask rules.
    • no more than 2 people are working in an indoor area at the same time
    • a resident should stay in a separate indoor area to where the work is being carried out.
  • All staff must wear a surgical mask and/ or other appropriate PPE while working in the consumers’ homes.
  • Please note mask waring also applies to all care consumers.  Consumers receiving home care services in Greater Sydney must wear a surgical mask whilst a care / support staff is in attendance.
  • All staff will follow COVID-Safe screening protocols when commencing services.

The above information can change rapidly so please check the web (Residential Care or Home & Community Care) at least daily for updates.

Mandatory mask wearing

  • Under the Public Health (COVID-19 Mandatory Face Coverings) Order (No 2) Amendment (No3) Order 2021masks are mandatory for everyone in the Greater Sydney area while in an indoor location (other than a person’s home). This includes waiting for or using public transport.
  • A staff member or visitor may remove their mask:
    • while communicating with another person who is deaf or hard of hearing
    • if wearing a mask creates a risk to health and safety
    • where clear enunciation or visibility of your mouth is essential
  • Anyone removing a mask for one of these reasons should maintain 1.5m distance from others wherever possible.

Mandatory use of QR Code

  • QR Code will be used at all ANHF workplaces. Please note that this is a new mandatory requirement by NSW Health for all workplaces to assist speedy contact tracing.  We ask for your cooperation to register your entry and exit time of the location using the QR Code.  The data will be collected by Service NSW for the Health authority to trace and contact you should there be a concern on potential contact with a confirmed case.

Updates to Public Health Orders

There have been several recent updates to Public Health Orders. More information on the Public Health Orders and restrictions is available.

SBS now has interpreted Mandarin and Cantonese broadcast for the daily Live NSW Health update. 

We appreciate your understanding that we may have to amend our measures timely in response to the urgent directive from the NSW Health.  We will contact all affected consumers, residents, relatives or staff directly as required.

ANHF Senior Management

13/09/2021

______________________________

* Please be informed that we will continue entry screening measure for all staff and visitors.

Staff and visitors must not enter ANHF workplace and facilities if they

  • are a close or casual contact of COVID-19, prior to completing their isolation and testing requirements. (Staff who have been identified as casual contact may not be required to isolate for 14 days before letting in the facility if test resulted negative, however should be risk assessed by the facility based on the Public Health advice to the individual before returning to work.)
  • live or have been to Greater Sydney in the last 14 days unless providing essential caring functions or end of life visits;
  • have been to any close and casual contact places of high concern in Victoria, Queensland, Western Australia or the Northern Territory;
  • have been in New Zealand in the last 14 days;
  • have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19;
  • are a close contact of a person with confirmed COVID-19 and are within their isolation period;
  • live in a household with a person who is currently isolating;
  • are waiting for a COVID-19 test result.

From 1 June to 30 September 2021, all visitors and staff entering a residential aged care facility are required to provide evidence that they received a dose of the 2021 influenza vaccine, unless they are in exceptional circumstances. See Exceptional circumstances for visiting an RACF for more information.

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To download previous messages, click on the below link: 

 

Chief Executive Officer

From the CEO – Amid COVID-19 – 7 May 2020

From the CEO – COVID-19 Update: Health & Safety Reminder – 7 March 2020

 

Community Care

Letter to Home Care Consumers 09 July 2021

ANHF Home Care Service Newsletter May 2021

ANHF Home Care Service Newsletter March 2021

ANHF Home Care Service Newsletter January 2021

ANHF Home Care Service Newsletter December 2020

ANHF Home Care Service Newsletter November 2020

ANHF Home Care Service Newsletter October 2020

ANHF Home Care Service Newsletter August 2020

ANHF Home Care Service Newsletter July 2020

Safe Work Australia: Workplace Principles & Practice – In-Home Services during COVID-19 – 5 May 2020

Home Care Clinical Newsletter – COVID-19 – April 2020

Community Care Letter to Consumers, Tenants & Carers – Protecting Older Australians – 1 April 2020

Community Care Letter to Service Providers – 24 March 2020

Letter to Home Care Consumers – 17 February 2020

Community Care: Information & Recommended Health Care Actions – 17 February 2020

Letter to Home Care Consumers – 29 January 2020

 

Residential Care

Letter to Residential Care Residents & Relatives #39- 07 Aug 2021

Letter to Residential Care Residents & Relatives #38- 25 July 2021

Letter to Residential Care Residents & Relatives #37- 15 July 2021

Letter to Residential Care Residents & Relatives #36- 09 July 2021

Letter to Residential Care Residents & Relatives #35- 26 June 2021

Letter to Residential Care Residents & Relatives #34- 25 June 2021

Letter to Residential Care Residents & Relatives #33- 22 June 2021

Letter to Residential Care Residents & Relatives #32- 18 June 2021

Letter to Residential Care Residents & Relatives #31- 17 May 2021

Letter to Residential Care Residents & Relatives #30- 11 May 2021

Letter to Residential Care Residents & Relatives #29- 09 May 2021

Letter to Residential Care Residents & Relatives #28- 06 May 2021

Letter to Residential Care Residents & Relatives #27- 23 March  2021

Letter to Residential Care Residents & Relatives #26- 01 March  2021

COVID-19 Vaccine Consent Form

Letter to Residential Care Residents & Relatives #25- 22 February  2021

Letter to Residential Care Residents & Relatives #24 – 06 February  2021

COVID-19 Vaccine Update from Department of Health 03 February 2021

COVID-19 Vaccine Frequently Asked Questions  from Department of Health 03 February 2021

Letter to Residential Care Residents & Relatives #23 – 30 January  2021

Letter to Residential Care Residents & Relatives #22 – 27 January  2021

Letter to Residential Care Residents & Relatives #21 – 15 January  2021

Letter to Residential Care Residents & Relatives #20 – 7 January  2021

Letter to Residential Care Residents & Relatives #19 – 30 December 2020

Letter to Residential Care Residents & Relatives #18 – 23 December 2020

Public Health (COVID-19 Aged Care Facilities) Order (No 4) 2020-11 December 2020

Letter to Residential Care Residents & Relatives #17 – 18 December 2020

Letter to Residential Care Residents & Relatives #16 – 24 November 2020

Letter to Residential Care Residents & Relatives #15 – 28 September 2020

Public Health (COVID-19 Aged Care Facilities) Order (No 3) 2020 – 16 September

COVID-19 Update from NSW Health & NSW Chief Health Officer – 31 August 2020

Letter to Residential Care Residents & Relatives – Update #14 – 31 August 2020

Letter to Residential Care Residents & Relatives – Update #13 – 21 August 2020

What to expect if the facility has a suspected or confirmed case of COVID-19 – 21 August 2020

COVID-19 Info for permanent aged care residents emergency leave – 3 August 2020

Letter to Residential Care Residents & Relatives – Update #12 – 23 July 2020

Letter to Staff & Volunteers – Urgent Updates from NSW Health 16 July 2020

Letter to Residential Care Residents & Relatives – Update #11 – 16 July 2020

Letter to Residential Care Residents & Relatives – Update #10 – 26 June 2020

Letter to Residential Care Residents & Relatives – Update #9 – 15 May 2020

Industry Code for Visiting RAC Homes during COVID-19 – 15 May 2020

Mandatory Requirement on Influenza Vaccination – Update #8 – 28 April 2020

2020 Influenza Vaccination – Mandatory Requirement for Anyone Who Need to Work or Visit a RACF

Letter to Residential Care Residents & Relatives #7 – 1 April 2020

How to protect yourself and people you are caring for from infection with COVID-19 – March 2020

Letter to Residential Care Residents & Relatives #6 – 19 March 2020

Letter to Residential Care Residents & Relatives #5 – 6 March 2020

Residential Care Letter: Information for Visitors During COVID-19 Outbreak – 2 March 2020

Letter to Residential Care Residents & Relatives #4 – 29 February 2020

Letter to Residential Care Residents & Relatives #3 – 16 February 2020

Letter to Residential Care Residents & Relatives #2 – 12 February 2020

Letter to Residential Care Residents & Relatives #1 – 31 January 2020

 

Keep up to date with the latest news from the Department of Health:

NSW Health Alert – COVID-19 Case Updates & Warnings – 13 July 2020

Australian Government Department of Health

New South Wales Government Department of Health

New South Wales Government Department of Health Facebook

NSW Health: COVID-19 Updates

World Health Organisation

 

Factsheets – Australian Government Department of Health

Interim Advice on Non-Inpatient Care of Persons with Suspected or Confirmed COVID-19

Factsheet for Older Australians – I have a Home Care Package, What Does this Mean for Me?

Covid-19 Information for Residents of RAC Services, their Family Members & Visitors

Families & Residents on Restricted Visits to RACF

COVID-19: Identifying the symptoms

Slowing the spread of COVID-19 – Practice social distancing

Practise simple hygiene by washing hands regularly

NSW Health Secondary Triage – Information for Residents & their Families

NSW Health Factsheet – Secondary Triage for RACF

 

COVID-19 Advice for the Public: Myth Busters

COVID-19 virus can be transmitted in areas with hot and humid climates

Cold weather and snow CANNOT kill the new coronavirus

Does the new coronavirus affect older people, or are younger people also susceptible?

Taking a hot bath does not prevent the new coronavirus disease

The new coronavirus CANNOT be transmitted through mosquito bites

Can an ultraviolet disinfection lamp kill the new coronavirus?

Can spraying alcohol or chlorine all over your body kill the new coronavirus?

How effective are thermal scanners in detecting people infected with the new coronavirus?

Are antibiotics effective in preventing and treating the new coronavirus?

Do vaccines against pneumonia protect you against the new coronavirus?

Can regularly rinsing your nose with saline help prevent infection with the new coronavirus?

 

Additional Resources – Learn the fundamentals of infection prevention and control: 

Australian Department of Health: How to protect yourself and the people you are caring for from infection with COVID–19

World Health Organisation: When and how to use masks

How to make a cloth face mask – Health & Human Services Victoria State Government

 

Frequently Asked Questions:

NSW Health: COVID-19 Frequently Asked Questions