Message from Senior Management
The latest updates from NSW government:
- All areas of NSW are under Stay-at-home Order.
- COVID-19 vaccination requirements apply to aged care workers and health practitioners attending aged care.
- Greater Sydney still includes Wollongong and the Blue Mountains.
- All people in Greater Sydney must not leave home unless they have a reasonable excuse.
- All people who live in the LGAs of concern in Greater Sydney are subject to the new protections and compliance rules in NSW.
- If anyone is leaving home for work, NSW State government has special requirements for those people who live in the Bayside, Blacktown, Burwood, Campbelltown, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Liverpool, Parramatta Strathfield or some suburbs of Penrith. People living in these LGAs can only leave the areas to work if they are “authorised workers”.
- There are new close and casual contact locations in Greater Sydney and also in regional NSW areas. To view locations please see Latest COVID-19 case locations and alerts in NSW.
- There are active cases in New Zealand with contact tracing locations of interest
- Victoria, Queensland and the Australian Capital Territory are considered areas of concern and there are close and casual contact places of high concern.
- COVID-19 Vaccination
- NSW Health has updated COVID-19 vaccination information and urged all people over 16 years of age to take up the vaccination to protect themselves and their close contacts to reduce the likelihood of hospitalisation and/or fatality. Please check this website if you want to obtain the latest information regarding how to get the vaccination.
What does this announcement mean to ANHF care services?
- ANHF workers are deemed “authorised workers” under the current rules.
- From Saturday, 28 August, authorised workers from the LGAs of concern are required to carry a permit from Service NSW declaring that they are an authorised worker and cannot work from home; and
- From Saturday, 28 August, anyone entering an LGA of concern for the purposes of work must carry a worker permit issued by Service NSW.
- From 9 September 2021 staff who live in an area of concern and work outside of that area will be required to have had at least one dose of a COVID-19 vaccine, or have evidence of an appointment for vaccination by 17 September 2021 (for Residential Care workers) and by 19 September 2021 (for Home & Community Care workers) in order to attend work. Upon request, they must be able to provide their employer with evidence of their vaccination status or appointment date.
- As of today, 98% of ANHF workers have met with this requirement.
- While the Stay-at-home order is in place, entry to residential aged care facilities must exclude all visitors, except those providing essential caring functionsand end of life visits.
- All visits to residential aged care facilities must follow the Additional public health advice for residential aged care facilities (RACF). Wearing of masks is compulsory in residential aged care facility.
- Single site work arrangement in place since 26th June 2021 per Department of Health’s directive (so that residential care workers do not also work in another residential care facility in the current hot spots areas).
- From 17 September 2021, all residential aged care workers (including staff, volunteers and contractors) are mandatedto have received a minimum first dose of a COVID-19 vaccine by this time unless medically contraindicated.
- By 31 October 2021 any health practitioners attending a residential aged care facility under arrangement by the resident must have at least 1 dose of a COVID-19 vaccination.
- All centres continued to be closed until further notice.
- Online and phone support will continue to be provided.
- Meal delivery, domestic assistance, unaccompanied shopping and in-home respite service will be provided to relieve carer’s role/stress if these services deem essential.
- Centre staff might be redeployed to provide meal delivery, unaccompanied shopping and in-home respite service.
- COVID-Safe screening protocols will be followed.
- All staff must wear a surgical mask at work at all time. Consumers receiving home care services in Greater Sydney must wear a surgical mask whilst a care / support staff is in attendance.
Home care / Domestic Assistance Service / Personal Care Service and Flexible Respite Service / Social Support Individual Service
- Only essential services will be continued while the Stay-at-Home order in place.
- Non-essential domestic assistance service can be swapped with other services such as unaccompanied shopping.
- Domestic Assistance – meal preparation and unaccompanied shopping; personal care; and flexible respite service may continue to be provided as scheduled, unless consumers or carers requested otherwise.
- All face-to-face intake assessment will be rescheduled or conducted by virtual intake assessment if necessary.
- Outing activities, such as yum cha group, will be suspended until further notice.
- Accompanied shopping may need to be changed to unaccompanied shopping.
- In order to minimise risk on shopping activities to our workers, during this unprecedented difficult time we request our consumers to understand and cooperate with our precautionary measures. These measures include asking the workers to carry out shopping in lower risk areas, reduce shopping trips to multiple locations, bulking buying for a number of consumers together each time, or carry out contactless shopping drop off delivery only.
- Accompanied attendance at medical appointments (essential appointments) may continue to be provided if alternative method such as Telehealth or remote consultation cannot be arranged.
- Prescribed work including renovation (alterations or additions), repair, maintenance (such as gardening, pest control and swimming pool servicing) and or cleaning work is allowed to commence or continue provided these work follow the rules.
- Please be advised that when our staff or contractors doing prescribed work that is necessaryat a home, including a unit, the rules stipulated that
- Staff or occupants of the home must follow the face mask rules.
- no more than 2 people are working in an indoor area at the same time
- a resident should stay in a separate indoor area to where the work is being carried out.
- All staff must wear a surgical mask and/ or other appropriate PPE while working in the consumers’ homes.
- Please note mask waring also applies to all care consumers. Consumers receiving home care services in Greater Sydney must wear a surgical mask whilst a care / support staff is in attendance.
- All staff will follow COVID-Safe screening protocols when commencing services.
- Under the Public Health (COVID-19 Mandatory Face Coverings) Order (No 2) Amendment (No3) Order 2021masks are mandatory for everyone in the Greater Sydney area while in an indoor location (other than a person’s home). This includes waiting for or using public transport.
- A staff member or visitor may remove their mask:
- while communicating with another person who is deaf or hard of hearing
- if wearing a mask creates a risk to health and safety
- where clear enunciation or visibility of your mouth is essential
- Anyone removing a mask for one of these reasons should maintain 1.5m distance from others wherever possible.
- QR Code will be used at all ANHF workplaces. Please note that this is a new mandatory requirement by NSW Health for all workplaces to assist speedy contact tracing. We ask for your cooperation to register your entry and exit time of the location using the QR Code. The data will be collected by Service NSW for the Health authority to trace and contact you should there be a concern on potential contact with a confirmed case.
Updates to Public Health Orders
There have been several recent updates to Public Health Orders. More information on the Public Health Orders and restrictions is available.
We appreciate your understanding that we may have to amend our measures timely in response to the urgent directive from the NSW Health. We will contact all affected consumers, residents, relatives or staff directly as required.
ANHF Senior Management
* Please be informed that we will continue entry screening measure for all staff and visitors.
Staff and visitors must not enter ANHF workplace and facilities if they
- are a close or casual contact of COVID-19, prior to completing their isolation and testing requirements. (Staff who have been identified as casual contact may not be required to isolate for 14 days before letting in the facility if test resulted negative, however should be risk assessed by the facility based on the Public Health advice to the individual before returning to work.)
- live or have been to Greater Sydney in the last 14 days unless providing essential caring functions or end of life visits;
- have been to any close and casual contact places of high concern in Victoria, Queensland, Western Australia or the Northern Territory;
- have been in New Zealand in the last 14 days;
- have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19;
- are a close contact of a person with confirmed COVID-19 and are within their isolation period;
- live in a household with a person who is currently isolating;
- are waiting for a COVID-19 test result.
From 1 June to 30 September 2021, all visitors and staff entering a residential aged care facility are required to provide evidence that they received a dose of the 2021 influenza vaccine, unless they are in exceptional circumstances. See Exceptional circumstances for visiting an RACF for more information.
To download previous messages, click on the below link:
- Chief Executive Officer
- Community Care
- Residential Care
- Keep up to date with the latest news from the Department of Health
- Factsheets – Australian Government Department of Health
- COVID-19 Advice for the Public: Myth Busters
- Additional Resources – Learn the fundamentals of infection prevention and control
- Frequently Asked Questions
Chief Executive Officer
Keep up to date with the latest news from the Department of Health:
Factsheets – Australian Government Department of Health
COVID-19 Advice for the Public: Myth Busters
Additional Resources – Learn the fundamentals of infection prevention and control:
Frequently Asked Questions: