Support at Home
Whether you are new to home care or already receiving support, our team will take the time to understand your needs and connect you with the right services, delivered with cultural sensitivity and in your preferred language.
Live life your way
Age at home with grace and dignity
At ANHF, we care for you with warmth, respect and understanding — supporting your choices, your culture, and your dignity at every step.
Our services
We provide personalised home care that adapts to your changing needs, offering reliable, respectful, and culturally appropriate support.
Nursing Care
Professional nursing support to help you stay well at home — including medication management, wound care, health monitoring and personalised clinical advice.
Allied Health & Therapeutic Service
Physiotherapy, occupational therapy, podiatry and other allied health services to maintain your mobility, strength, and independence.
Personal Care
Respectful support with daily activities such as showering, dressing and grooming — helping you look and feel your best.
Domestic assistance
Practical help with cleaning, laundry, and household chores so you can enjoy a clean, comfortable home.
Social Support
Enjoy companionship and connection through social visits, group outings, and activities that keep you engaged and active in your community.
Seniors Wellness Centre
Tailored exercise programs, health information sessions, and social activities help you stay active, connected, and healthy in a vibrant community environment.
Carer Support & Respite
In home and centre-based respite services to give family and carers time to rest, recharge, and look after their own wellbeing.
Transport
Safe and reliable transport to appointments, shopping or social outings, helping you stay independent and connected.
Dementia support
Compassionate and culturally appropriate dementia care for people living with dementia. Carer support groups to assist carers with education and practical help.
Personal alarm
Feel safe at home or outdoors with 24-hour emergency alarms and connect with our friendly Chinese-speaking customer service team when you need help.
Home maintenance & gardening
Keep your home safe and tidy with help for simple repairs and maintenance, and regular gardening.
Assistive Technology & Home Modifications
Access equipment and home modifications that make living at home safer, easier, and more comfortable.
How to access home care
You may be eligible for government assistance to help cover the cost of your home care services. Alternatively, you can choose to pay privately.
Government Funding
Support at Home Program (SAH)
- Government funded
- For older people living at home with complex care needs
- Funding may cover a wide range of services and multiple service types to meet complex needs.
- Income and asset-tested client contribution may apply.
- My Aged Care government assessment required
Government Funding
Commonwealth Home Support Program (CHSP)
- Government funded
- For older people who can continue to live at home with some basic support.
- Typical funding may cover single or a couple of services types at a time.
- My Aged Care government assessment required
- Government assessment required
Private
Private services
- Fully self-funded (private payment)
- For people of all care levels, including those not eligible for government programs or funding.
- Services are fully flexible and tailored to individual preferences.
- Clients pay for services they choose to use.
- No government assessment required. Contact us directly to discuss your needs.
How to apply
Private Services
For private home care services, please contact us directly at (02) 9784 0840 to discuss your needs and start your services immediately.
Government-Funded Aged Care Services
Follow these steps to apply through My Aged Care:
Contact My Aged Care
Call 1800 200 422 or visit My Aged Care to check your eligibility and start your application. For Cantonese and Mandarin interpretation, please call 131 450.
Complete an Assessment
An aged care service assessor will evaluate your care needs. Assessments may take place:
- At your own home
- Over the phone
- While you are in hospital
The assessment identifies the type and level of support you need to remain safe and independent at home.
Receive a Referral and Approval
After your assessment, if you are eligible for government-funded home care services, My Aged Care will provide:
- Your approved care classification for the Support at Home Program (SAH) or the types of services approved under the Commonwealth Home Support Program (CHSP)
- A referral code to give to your chosen provider
Choose a Service Provider
Contact ANHF on (02) 9784 0838 or send email to cmu@anhf.org.au with your referral code. Our team will:
- Discuss your support needs and preferences
- Explain available services and funding arrangements
- Help you develop a personalised care plan
Start Receiving Services
Once your care plan is finalised and funding is arranged, services can begin. Our staff will deliver care tailored to your individual needs, helping you stay safe, independent, and supported at home.
Learn about the costs
Our home care fees are transparent, with no hidden costs, giving you confidence and peace of mind.
