Support and Referral

At ANHF we understand that it can be quite challenging for elderly Chinese people to access culturally specific aged care services in their language. Our professional and friendly bilingual staff are here to help you to navigate My Aged Care to get the services that will best meet your needs. 


Our Communications and Marketing Unit acts as a bridge between government aged care services and the Chinese community. It provides you with easy-to-understand information about the wide range of services available and their application procedures, fees and charges.


Through a variety of channels like radio broadcasts, Chinese newspapers and magazines, information sessions and information stalls it also raises awareness. With this comprehensive understanding of the support you can receive, and with CMU’s help with referrals, your senior years will be both comfortable and enjoyable.


Same Vision and Smart Choices

A vibrant community needs energetic and passionate staff who provide supportive professional services to ensure older people age with dignity and grace.

Free Information Sessions

We conduct information sessions on aged care services in many areas of metropolitan Sydney. Chinese community groups, community centres, religious groups and others are welcome to contact us on (02) 9784 0838 to arrange on-site information sessions by Cantonese- or Mandarin-speaking staff. 


With English being a language barrier, many elderly Chinese people have difficulties or feel frustrated when applying for aged care services in Australia. We understand! That's why we've set up an aged care hotline to help you through the maze of aged care services. Over the years, this hotline has helped many elderly people and families to get the services that are most appropriate for their needs.

Please call:


Our EnCOMPASS Connector provides a free one-on-one support service for people aged 65 and over who are from a non-English speaking background, and also assists their carers and family members. This service helps you obtain vital aged care information and access aged care services to get the service you need.

Contact number:

Enquire Online

We are always here to help.