How We Care
Our Model of Care
We’re a close and caring family – that listens and forms meaningful relationships with you and your loved ones.
We speak your language and honour your culture – as a leading provider of culturally sensitive aged care, it’s in our DNA to want to do this!
We work things out together – partnering with you and your family to ensure you get the care and services you choose and that sustain your health and wellbeing.
We love to celebrate and have fun – birthdays, Chinese New Year, Moon Festival, staff and client milestones: these magic moments make our vibrant communities special.
We challenge ourselves – pursuing training, innovation and collaboration to strengthen what we offer you now and in the future.
We’re committed to doing the best for you – through inspired leadership, skilled staff and dedicated volunteers.
At Home In Our Residential Care
Connecting You With Our Team
Feel Safe at Home with Freedom and Choice
Meet Our Team
Who We Are
Ada ChengChief Executive Officer
Johnny TeongChief Financial Officer
Jenny ChuaGeneral Manager - Care Services
What People Say
Extracted from Eulogy of Ms Lily Tong – written by her granddaughter
Nan spent her last years at Bernard Chan Nursing Home, where she was later joined by Kevin (Grandpa), and where she passed away surrounded by family. She was very well looked after there and we are grateful for the care that they gave her.
Written by Ms Tong’s grand-daughter
Thank you very much for the information about the Carers Support Group. You have been so supportive and caring in providing me with the timely information that I needed so urgently.
My sincere gratitude!
Dear staff and volunteers at SWSWC,
Your staff are passionate, patient, very responsible and friendly. They are so careful in helping us to move about or to get on and off the bus. Their friendly smiles bring everyone happiness and health.
My special compliments go to Eliza Chan who:
- Assisted L.W Ng to arrange residential respite and register for long term residential care.
- Provided emotional support for my daughter, gave her the peace of mind that staff would certainly take good care of me. Therefore, she felt better as she returned to Hong Kong to attend to her own illness.
It was because of your support that I overcame my anxiety and to face life positively. Thank you all once again for your care and concern.
To the Home Care Team,
May I express my heartfelt thanks to all Home Care Services staff for your efficient and excellent services when my mother and I were in illness (September 2017). It was because of the quick support from Perry and Joanne that we could gradually recover. The professionalism and quality service demonstrated by every staff, plus your team work were crucial to the wellbeing of elderlies and their family members.