- Tel: 1800 882 288
- Mon - Fri 9:00 - 16:30
- 60 Weldon St Burwood NSW 2134
Getting Test for COVID-19
COVID-19 testing requirements in NSW have changed. More information can be found on the getting tested for COVID-19 fact sheet.
We appreciate your understanding that we may have to amend our measures timely in response to the urgent directive from the NSW Health. We will contact all affected consumers, residents, relatives or staff directly as required.
ANHF Senior Management
06/05/2024
Message from Senior Management – 13 August 2020
Letter from the Chairman & CEO – 18 March 2020
Chief Executive Officer
From the CEO – Amid COVID-19 – 7 May 2020
From the CEO – COVID-19 Update: Health & Safety Reminder – 7 March 2020
Community Care
Letter to Home Care & CHSP Consumers 23 November 2021
Letter to Home Care Consumers 09 July 2021
ANHF Home Care Service Newsletter May 2021
ANHF Home Care Service Newsletter March 2021
ANHF Home Care Service Newsletter January 2021
ANHF Home Care Service Newsletter December 2020
ANHF Home Care Service Newsletter November 2020
ANHF Home Care Service Newsletter October 2020
ANHF Home Care Service Newsletter August 2020
ANHF Home Care Service Newsletter July 2020
Safe Work Australia: Workplace Principles & Practice – In-Home Services during COVID-19 – 5 May 2020
Home Care Clinical Newsletter – COVID-19 – April 2020
Community Care Letter to Consumers, Tenants & Carers – Protecting Older Australians – 1 April 2020
Community Care Letter to Service Providers – 24 March 2020
Letter to Home Care Consumers – 17 February 2020
Community Care: Information & Recommended Health Care Actions – 17 February 2020
Letter to Home Care Consumers – 29 January 2020
Residential Care
Letter to Residential Care Residents and Relatives#51 5 June 2023
Letter to Residential Care Residents and Relatives#50 20 February 2023
Letter to Residential Care Residents and Relatives#49 25 October 2022
Letter to Residential Care Residents and Relatives#48 15 September 2022
Letter to Residential Care Residents and Relatives#47 27 June 2022
Letter to Residential Care Residents and Relatives#46 22 April 2022
Letter to Residential Care Residents and Relatives#45 21 February 2022
Letter to Residential Care Residents and Relatives#44 12 February 2022
Letter to Residential Care Residents and Relatives#43 11 January 2022
Letter to Residential Care Residents and Relatives#42 23 Dec 2021
Letter to Residential Care Residents and Relatives#41 07 Nov 2021
RS6858 Visitors Risk Assessment and Response Measure – From 11-10-2021
Letter to Residential Care Residents and Relatives#40 08 Oct 2021
Letter to Residential Care Residents & Relatives #39- 07 Aug 2021
Letter to Residential Care Residents & Relatives #38- 25 July 2021
Letter to Residential Care Residents & Relatives #37- 15 July 2021
Letter to Residential Care Residents & Relatives #36- 09 July 2021
Letter to Residential Care Residents & Relatives #35- 26 June 2021
Letter to Residential Care Residents & Relatives #34- 25 June 2021
Letter to Residential Care Residents & Relatives #33- 22 June 2021
Letter to Residential Care Residents & Relatives #32- 18 June 2021
Letter to Residential Care Residents & Relatives #31- 17 May 2021
Letter to Residential Care Residents & Relatives #30- 11 May 2021
Letter to Residential Care Residents & Relatives #29- 09 May 2021
Letter to Residential Care Residents & Relatives #28- 06 May 2021
Letter to Residential Care Residents & Relatives #27- 23 March 2021
Letter to Residential Care Residents & Relatives #26- 01 March 2021
Letter to Residential Care Residents & Relatives #25- 22 February 2021
Letter to Residential Care Residents & Relatives #24 – 06 February 2021
COVID-19 Vaccine Update from Department of Health 03 February 2021
COVID-19 Vaccine Frequently Asked Questions from Department of Health 03 February 2021
Letter to Residential Care Residents & Relatives #23 – 30 January 2021
Letter to Residential Care Residents & Relatives #22 – 27 January 2021
Letter to Residential Care Residents & Relatives #21 – 15 January 2021
Letter to Residential Care Residents & Relatives #20 – 7 January 2021
Letter to Residential Care Residents & Relatives #19 – 30 December 2020
Letter to Residential Care Residents & Relatives #18 – 23 December 2020
Public Health (COVID-19 Aged Care Facilities) Order (No 4) 2020-11 December 2020
Letter to Residential Care Residents & Relatives #17 – 18 December 2020
Letter to Residential Care Residents & Relatives #16 – 24 November 2020
Letter to Residential Care Residents & Relatives #15 – 28 September 2020
Public Health (COVID-19 Aged Care Facilities) Order (No 3) 2020 – 16 September 2020
COVID-19 Update from NSW Health & NSW Chief Health Officer – 31 August 2020
Letter to Residential Care Residents & Relatives – Update #14 – 31 August 2020
Letter to Residential Care Residents & Relatives – Update #13 – 21 August 2020
What to expect if the facility has a suspected or confirmed case of COVID-19 – 21 August 2020
COVID-19 Info for permanent aged care residents emergency leave – 3 August 2020
Letter to Residential Care Residents & Relatives – Update #12 – 23 July 2020
Letter to Staff & Volunteers – Urgent Updates from NSW Health 16 July 2020
Letter to Residential Care Residents & Relatives – Update #11 – 16 July 2020
Letter to Residential Care Residents & Relatives – Update #10 – 26 June 2020
Letter to Residential Care Residents & Relatives – Update #9 – 15 May 2020
Industry Code for Visiting RAC Homes during COVID-19 – 15 May 2020
Mandatory Requirement on Influenza Vaccination – Update #8 – 28 April 2020
2020 Influenza Vaccination – Mandatory Requirement for Anyone Who Need to Work or Visit a RACF
Letter to Residential Care Residents & Relatives #7 – 1 April 2020
How to protect yourself and people you are caring for from infection with COVID-19 – March 2020
Letter to Residential Care Residents & Relatives #6 – 19 March 2020
Letter to Residential Care Residents & Relatives #5 – 6 March 2020
Residential Care Letter: Information for Visitors During COVID-19 Outbreak – 2 March 2020
Letter to Residential Care Residents & Relatives #4 – 29 February 2020
Letter to Residential Care Residents & Relatives #3 – 16 February 2020
Letter to Residential Care Residents & Relatives #2 – 12 February 2020
Letter to Residential Care Residents & Relatives #1 – 31 January 2020
Keep up to date with the latest news from the Department of Health:
NSW Health Alert – COVID-19 Case Updates & Warnings – 13 July 2020
Australian Government Department of Health
New South Wales Government Department of Health
New South Wales Government Department of Health Facebook
Factsheets – Australian Government Department of Health
Interim Advice on Non-Inpatient Care of Persons with Suspected or Confirmed COVID-19
Factsheet for Older Australians – I have a Home Care Package, What Does this Mean for Me?
Covid-19 Information for Residents of RAC Services, their Family Members & Visitors
Families & Residents on Restricted Visits to RACF
COVID-19: Identifying the symptoms
Slowing the spread of COVID-19 – Practice social distancing
Practise simple hygiene by washing hands regularly
NSW Health Secondary Triage – Information for Residents & their Families
NSW Health Factsheet – Secondary Triage for RACF
COVID-19 Advice for the Public: Myth Busters
COVID-19 virus can be transmitted in areas with hot and humid climates
Cold weather and snow CANNOT kill the new coronavirus
Does the new coronavirus affect older people, or are younger people also susceptible?
Taking a hot bath does not prevent the new coronavirus disease
The new coronavirus CANNOT be transmitted through mosquito bites
Can an ultraviolet disinfection lamp kill the new coronavirus?
Can spraying alcohol or chlorine all over your body kill the new coronavirus?
How effective are thermal scanners in detecting people infected with the new coronavirus?
Are antibiotics effective in preventing and treating the new coronavirus?
Do vaccines against pneumonia protect you against the new coronavirus?
Can regularly rinsing your nose with saline help prevent infection with the new coronavirus?
Additional Resources – Learn the fundamentals of infection prevention and control:
World Health Organisation: When and how to use masks
How to make a cloth face mask – Health & Human Services Victoria State Government
Frequently Asked Questions:
As you must have heard from the news, the Government’s pandemic management measures are relaxing with the clearly trending downward of COVID-19 transmissions in NSW. This is certainly a pleasing news to all of us.
The government has just announced some changes to the close contact isolation rules. However, please be aware that these changes DO NOT apply to aged care settings or aged care workers (residential care or home care or senior wellness centre).
Older people are at greater risk of more serious illness if they get COVID-19. If you, or someone you care for, need help, there is support available. Visit My Aged Care COVID-19 page to access a range of important resources to guide you through this difficult time.