Frequently Asked Questions:

  1. Who is ANHF?
  2. What types of care or support services does ANHF offer?
  3. What is the application process and how can I apply?
  4. Do you provide private home care services?
  5. Which areas do you provide home care services?
  6. Does ANHF offer residential respite (short-term) care?
  7. What is an ACAT and how does it work?
  8. What are the fees and charges?
  9. What is an Accommodation Payment?
  10. What is the Centrelink Asset Test?
  11. Do you provide services for those who are financially disadvantaged?
  12. Can I visit the homes and view the facilities?
  13. Are there any day programs for the elderly?
  14. How do I make a donation?
  15. I want to work at ANHF, how can I apply?

Answers:

  1. To read about ANHF, our origin, mission and values please click here: About Us
  2. ANHF provides residential care, community care, home care services, housing for seniors, other community services and private services.  We have six Seniors Wellness Centres for those who are frail or living with Dementia at Ultimo, Burwood, Hurstville, Chester Hill, Bonnyrigg Heights and Greenfield Park. For more information please click here: Residential Care and Community Care
  3. Learn how to apply for one of our services: 
    1. Residential Care, please click here: Residential Care/how to apply
    2. Community Care, please contact us by phone or email:
      Home Care Services – call 02 9784 0840 or email [email protected]
    3. Housing for Seniors – call 02 9784 0888 or email [email protected]
    4. Other Community Services – call 02 9784 0848 or email [email protected]
    5. Private Services – email: [email protected]
  4. To read about our private home care services, please click here: Community Care/ Private Services
  5. ANHF home care services is available in the Sydney metropolitan area, South West Sydney, Western Sydney, Northern Sydney, South East Sydney and the Inner West
  6. ANHF offers residential respite with minimum respite booking at one week. The maximum respite booking is 63 days per financial calendar year. To make a booking for respite, complete the ‘ANHF Nursing Home Admission Booking’ under Contact Us and state the requested respite booking dates. An approval for respite care is required for all bookings.
  7. To live in an aged care facility, a person must be assessed by an Aged Care Assessment Team (ACAT). The assessor will discuss the results of the assessment with you and arrange referrals to community care or place in residential care. Visit My Aged Care:
    https://www.myagedcare.gov.au/eligibility-and-assessment/acat-assessments
  8. Click on the below links to see our Fees & Charges:
    1. Residential Care / Bernard Chan Nursing Home Fees & Charges
    2. Residential Care / Chow Cho Poon Nursing Home Fees & Charges
    3. Residential Care / LCACC Fees & Charges
    4. Community Care / Home Care Services
  9. The Accommodation Payment is set by the Board of Australian Nursing Home Foundation Limited and is varied from time to time. They are only applicable to those residents entering on or after 1 July 2014 who have been assessed by Centrelink or DVA
  10. The cocontribution is an amount which is assessed by Centrelink or the Department of Veterans Affairs (if the person is a veteran). It is the amount which the government agency determines as the amount which the resident can pay towards the cost of their care. These amounts are subject to Yearly and Lifetime caps which are set at the time of the resident’s entry to residential care and which are indexed in accordance with the CPI
  11. ANHF will not decline service for those who cannot afford the fee. We will accept hardship. Please download and complete the Hardship Application form and return to us.
  12. To make an appointment to visit our homes and facilities, please call 1800 88 22 88
  13. Our Seniors Wellness Centres operate day programs for the elderly at Ultimo, Burwood, Hurstville, Chester Hill, Bonnyrigg Heights and Greenfield Park. For more information, click here Community Care/ Senior Wellness Centres
  14. You can make a donation by clicking here Donations
  15. ANHF is always looking for great people to join us. If you are interested, click here Join Us